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Sales TacticsMay 14, 2026

How to follow up with a ghosted client (with scripts)

They went quiet after the proposal. Here is the exact psychological principle to use, and the script to send to get them back.

It happens to every agency owner. You have a great discovery call, you send over a custom proposal, and then... crickets. Nothing.

The worst thing you can do right now is send the dreaded "Just checking in!" email. It makes you look desperate and adds zero value to the prospect.

The Principle: Loss Aversion

Instead of begging for an update, we need to leverage Loss Aversion. Humans are biologically wired to feel the pain of losing something twice as powerfully as the pleasure of gaining something. We need to politely imply that you are moving on.

The Script

Dealwise Script
Hey [Name],

Usually when I don't hear back at this stage, it means the project is no longer a priority or you went in a different direction.

Should I close the file on this, or are you still planning to move forward?

Best,
[Your Name]

This script works because it takes away the pressure. It gives them an easy out, but more importantly, it triggers their fear of loss. If they still want your services, they will reply immediately to stop you from "closing the file."

Stop guessing what to say next.

Dealwise is an AI sales coach that builds psychological profiles of your prospects and tells you exactly what to say to close them.

Start for free today